Terms and conditions

“LIGHT UP YOUR XMAS, COME TO MADRID!”


1.    Organizer
With the purpose of promoting the city of Madrid as a tourist destination this Christmas, MADRID DESTINO CULTURA TURISMO Y NEGOCIO (hereinafter, MADRID DESTINO, VAT Registration number A-84073105, registered office address Calle Conde Duque, 9-11, 2ª planta, 28015 Madrid) has organized a contest entitled “LIGHT UP YOUR XMAS, COME TO MADRID!”, which will be open to individuals fulfilling the requirements set forth in these Terms and Conditions.


2.    Purpose. Prizes
This document contains the Terms and Conditions that will govern the contest entitled “LIGHT UP YOUR XMAS, COME TO MADRID!” Winning entries will be selected at random and prizes include:
-    24 “Winning Moments”: tourist products, tickets for shows/performances or tasting experiences.
Please see the Annex for a list of the prizes included in this category.
-    1 “Grand Prize”: a trip to Madrid for two people, including 2 nights at a 4-star hotel.
The Grand Prize also includes, for both the winner and the person accompanying the winner: (i) flight from/to the city or town closest to the winner’s place of residence to/from the city of Madrid at the times determined by Madrid Destino, as indicated to the winner at the time the flight information is provided to the winner; the winner will be asked to provide his/her preferred travel dates within the period of enjoyment of the Prize; and (ii) accommodation at a 4-star hotel in the city of Madrid, including breakfast.
Any extras not expressly considered in these Terms and Conditions as an integral part of the prize will be borne by the winner and/or the persons accompanying the winner.
The Grand Prize trip will take place between February and June 2018. The 24 “Winning Moments” prizes will be valid for the dates stated in Annex I.
Enjoyment of the Grand Prize is conditional upon acceptance of the prize and verification of the identity of the winner, who will be asked to produce a scanned copy of his/her ID or passport (or other official document proving identity). The winner must reply to the winning notification email within no more than two weeks and confirm the travel dates, which will be determined according to his/her preferred dates.
Tickets for events and tasting experiences are subject to availability.
In order to guarantee redemption on preferred dates within the period of validity, it will be necessary to make a reservation in advance within the period indicated in the winning notification email.


3.    Eligibility
The contest entitled "LIGHT UP YOUR XMAS, COME TO MADRID!" is open to individuals who are 18 years of age or older and legally competent.
The Grand Prize will be open to residents of Germany, Spain, France, the United Kingdom and Italy.

The following persons are not eligible to participate: Employees or senior staff of Madrid Destino, contractors or subcontractors engaged for the purposes of managing the promotion, immediate family members, spouses or partners of any of the above.

Participants who fail to fulfill all or part of these requirements will be automatically removed from the contest, including if they have won a prize. If it is determined that a winner was ineligible to participate, the winner will return the value of the prize that was unduly received, and pay any damages caused.
Fraudulent entries will not be considered valid and will not be published.


4.    How to enter
Only entries submitted during the entry period using any of the following sites will be accepted: navidad.esmadrid.com, christmas.esmadrid.com, weihnachten.esmadrid.com, noel.esmadrid.com and natale.esmadrid.com.
Entrants must provide a valid email address from the Entrant’s city and country of origin on the entry form they will find at the aforementioned sites.
Participants can enter as many times as they like.


5.    Entry period
Entries will be accepted from December 1 until December 24, 2017, both inclusive.
MADRID DESTINO reserves the right to change these dates at any time. Any changes to dates will be announced as soon as possible and will not entitle Entrants to claim any rights or the payment of any sums.


6.    Winners
a)    “Winning Moments”
Before the contest starts, a list of 24 “Winning Moments” consisting of a date and time within the entry period will be drawn up. This list will be generated randomly by a computer application designed by ADVALUE COMMUNICATION, S.L. (VAT Registration number B-85762045, registered office address Calle Gustavo Fernández Balbuena, 11 Bajo B, Madrid), which will act as the Processor of all contest-related information for MADRID DESTINO. The list of “Winning Moments” will be the same for all sites: navidad.esmadrid.com, christmas.esmadrid.com, weihnachten.esmadrid.com, noel.esmadrid.com and natale.esmadrid.com.
Information provided by the Entrants will be used by the application to verify in real time the moment in which each valid entry was submitted, checking the date and time of submission of the entry against the list of “Winning Moments”.
Valid entries submitted on a date and time matching a prize included in the list of Winning Moments will win the matching prize.
If no valid entries match the “Winning Moment”, the prize will be given to the first valid entry submitted immediately after the “Winning Moment” in question.

Entrants can only win one “Winning Moment”, but they can also opt for the Grand Prize.
Winners will be notified automatically upon submission of their entry. Their prize will be that shown on the participation screen, according to the schedule attached hereto as Annex containing the list of prizes for the 24 “Winning Moments”. Prizes are redeemable at no cost.
b)    “Grand Prize”
At the closing of the promotion on December 24, a Grand Prize winner will be selected at random from all valid entries using the random integer generation platform known as “Random.org” or 'Random Integer Generator' owned by Randomness and Integrity Services Limited (registered office address Unit 20, 2 Waterloo Road, Dublin 4, Ireland, placed on record in Ireland under number 489434 (http://www.random.org)).

The winner and an alternate winner will be chosen automatically, at random, using the aforementioned application. After the draw, a Certificate of Validity will be issued as guarantee of the drawing method and verification of the names of winner and alternate winner. The Certificate of Validity will be provided to Entrants interested in learning about contest results, prior request to MADRID DESTINO.


7.    Winner notification and prize collection
a)    “Winning Moments”
Upon submitting their entries, winners will be notified automatically by email sent to the email address provided on the entry form. The prize won will be that shown on the participation screen, according to the schedule attached hereto as Annex containing the list of prizes for the 24 “Winning Moments”. Prizes are redeemable at no cost. Winners will receive an email with instructions on how to claim their prize.
b)    “Grand Prize”
Winners will be contacted by email sent to the email address provided on their entry form. The name of the winner will be posted on the wall of the official profile of the city of Madrid on Facebook and Twitter on December 27, 2017.  

To collect their prize, winners must provide proof of identity by sending a scanned copy of their ID card, passport or equivalent document. Entrants will receive an email with information on how to collect their prize.

If a winner waives a prize, fails to provide proof of identity or cannot be contacted within 14 days, the prize will be given to the alternate winner. If the alternate winner cannot be contacted, the prize will be cancelled.

In the event of technical problems or mistakes in the personal information of Entrants, which may prevent contacting the winner, the prize will be cancelled.


8.    Taxes
Under Spain’s resident and non-resident personal income tax regulations, prizes are deemed to be a capital gain for tax purposes. None of the exemptions provided for in the regulation apply to this kind of capital gains.
Prizes are subject to personal income tax, if their value exceeds €300. In the case of this contest, only the Grand Prize exceeds €300 (the Grand Prize value will not exceed €800).
Therefore, winners must provide Madrid Destino with a photocopy of their ID card, passport or equivalent ID for tax purposes, so that the relevant payment can be made.


9.    Protection of personal data

MADRID DESTINO, whose registered office address is stated above, informs Entrants that, in order to participate in the contest, they must provide all the information requested. Their personal information will be saved into a filing system kept by Madrid Destino for the sole and exclusive purpose of managing each Entrant’s participation in the contest (including contacting winners and complying with the tax obligations to which MADRID DESTINO is subject), and send newsletters, if they have so indicated in the participation form, containing Madrid’s calendar of events, as well as activities and events promoted by MADRID DESTINO.

Grand Prize winners hereby authorize MADRID DESTINO to post their full names on www.esmadrid.com and the official profiles of the city of Madrid on Facebook, Twitter and Instragram.
Interested parties may exercise their rights to access, rectify, cancel and oppose the processing of their personal information at any time, pursuant to the provisions of data protection regulations, by emailing a written request to MADRID DESTINO to ComiteLOPD@madrid-destino.com, using the subject line “LIGHT UP YOUR XMAS, COME TO MADRID!” and attaching a letter signed by the owner of the information, or their representative, indicating their address for notifications, and a copy of their ID Card or other proof of identity.
ADVALUE COMMUNICATION, S.L. will access the personal information of the Entrants in its capacity as Processor for MADRID DESTINO, for the sole and exclusive purpose of ensuring that the promotion’s information is appropriately handled and hosted. ADVALUE COMMUNICATION, S.L. will follow the instructions supplied by MADRID DESTINO at all times and may not apply or use the personal information of the Entrants for any other purposes, assign said information to any third parties or send any kind of marketing materials.


10.    Waivers and liabilities

-    MADRID DESTINO reserves the right to cancel the contest at any time, with or without a cause. MADRID DESTINO reserves the right to make amends or add further annexes to the rules and prizes, provided that it is so justified or is not disadvantageous for Entrants, who must be duly notified of any such amendments or new annexes.

-    MADRID DESTINO will not be held liable if winners cannot be contacted or the prize cannot be given because of misspelt or inaccurate information provided by the Entrants. 
-    MADRID DESTINO reserves the right to disqualify any Entrant who acts in an abusive and fraudulent manner, as well as Entrants or winners providing misleading or false information, concealing data or breaching any of these Terms and Conditions. 
-    MADRID DESTINO will not be held liable if the prize is given to an underage Entrant, if that Entrant concealed information or provided false personal information as proof of his/her identity and status as winner, in which case the prize will be given to the alternate winner, if any. Otherwise, the prize will be cancelled.
 
-    MADRID DESTINO will not be held liable for any eventualities that may affect the contest, including technical problems, breakdowns or Internet connection problems.


11.    Agreement

By participating in this contest, Entrants expressly agree to abide by these Terms and Conditions, any decisions adopted by MADRID DESTINO to resolve any issues derived from applying said Terms and Conditions, and the method of and place for delivering the prizes, including submissions by MADRID DESTINO to the email address used by the Entrant to take part in the contest.

These Terms and Conditions will be governed by the laws of Spain.

Complaints must be sent to http://www.esmadrid.com/contact

 

12-    Applicable law and jurisdiction
This contest will be governed by the applicable laws of Spain, and any controversies that may arise will be submitted to the courts and tribunals of the city of Madrid.

*These “Terms and Conditions” have been prepared in both Spanish and English. In the event of any inconsistency or conflict between the two, the Spanish version shall prevail.
© MADRID DESTINO CULTURA TURISMO Y NEGOCIO, all rights reserved. Madrid. 2017